Support service
directorate
Articulating policies and systems for effective and efficient support service delivery across the organization.
The directorate mandate
The Directorate is responsible for all human resources, financial, legal, information communication technology, public relations, and transport and maintenance functions while projecting the image of the Authority.
"Headed by the Support Services Deputy Director General, our mission is to articulate systems that guarantee a seamless operational environment for the entire Ethiopian Civil Aviation Authority."
Core departments
Human resource department
Strategic management of the Authority's workforce and talent development.
Access departmentFinance, procurement & property administration
Ensuring fiscal responsibility, transparent procurement, and asset management.
Access departmentLegal services department
Providing legal counsel and ensuring regulatory compliance in all operations.
Access departmentInformation technology (IT) department
Managing the digital infrastructure and communication systems of the Authority.
Access departmentTransport and maintenance of vehicles
Overseeing the logistics and technical upkeep of the Authority's fleet.
Access departmentPublic relations and communications
Projecting the image of the Authority and managing stakeholder relations.
Access department